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Welcome to our new and improved website!

Thank you for shopping with us! Our company provides website features and other products and services to you when you visit our website, make purchases, use products or services, use applications for mobile, or use software provided by our company in connection with any of the foregoing (collectively, “Services”).

Our company provides the Services subject to the following conditions:

1. When making a purchase on our website, we are bound by taxation law to charge the amount of tax based on the point of sale. The point of sale of this website is in British Columbia, Canada, and as such we charge the amount of tax as if the purchase was made here.

2. In certain circumstances, and without prior knowledge of the customer, we may substitute a product ordered with a similar that has the same features, but is made by a different manufacturer. This is not a common practice at our store and we will always try to provide the item ordered.

3. We always want to pass the lowest prices onto our customers, but sometimes our pricing on our site is wrong.  If that happens, we will notify the purchaser right away if there was a problem with our site.

4. In the case when a customer is seeking to warranty a product, the customer will be responsible for the cost of shipping for both ways.

5. In order to honour our shipping prices quoted by the website, we reserve the right to ship with a different carrier when the actual cost of shipping exceeds what was charged.  This is not a common occurence but does happen on occasion.  We will make every effort to ensure that the order is not held up by the new carrier.

6. Nutrients that arrive frozen should be thawed at room temperature.  If no solids (crystallization) of the nutrient remains after it is thawed, it is fine to use.  If solids remain after thawing, we will replace the nutrient once it is returned.

Thank you,

Canadian Garden Supply